How we handle your information
What we collect through this site, why we collect it, and how to reach us about it.
Last updated October 2026. This policy covers www.elite-claims.com.
What we collect
Through the claim-review form we collect your name, phone number, email address, property state, property type, loss type, claim status, and anything you tell us about your damage. Our web analytics also records standard technical data: pages viewed, referring site, approximate location, device and browser.
Why we collect it
To review your loss, contact you about a possible claim representation, and respond to your questions. We also use aggregate analytics to understand which pages are useful and improve the site.
How we use your phone number and email
We use them to reach you about your inquiry. By submitting the form you consent to be contacted by Elite Claims Consultants about your claim. Submitting the form does not create a representation agreement. You can ask us to stop contacting you at any time by replying to any message or calling (888) 410-8865.
Who we share it with
We do not sell your personal information. We share it only with our licensed adjusters and the service providers that run our systems (for example our customer relationship management and email platforms), and only to the extent they need it. We may disclose information where required by law or to comply with insurance regulatory obligations.
How long we keep it
Inquiry records are retained as long as needed for the purpose above and for the periods required by applicable insurance regulation and record-keeping rules.
Your choices
You may ask us to access, correct, or delete the personal information we hold about you, or to stop contacting you. Write to customerservice@elite-claims.com or call (888) 410-8865. Depending on your state, you may have additional rights.
Cookies and analytics
We use cookies and similar technologies for basic site function and for analytics. You can block cookies in your browser; some parts of the site may then not work as intended.
Children
This site is not directed to children and we do not knowingly collect information from anyone under 13.
Changes
We will post any change to this policy on this page and update the date below.
Contact us
Elite Claims Consultants LLC
21301 S Tamiami Trail, Suite 320 #195
Estero, FL 33928
(888) 410-8865 · customerservice@elite-claims.com
This page is a draft prepared for review. Have counsel confirm it before launch.